Terms of Service (SMS Messaging)

Description of SMS Use Cases

By providing your mobile phone number and opting in, you agree to receive SMS messages from 16 Keys LLC related to:

Appointment confirmations and reminders

Deal updates and transaction coordination

Contract status notifications

Earnest money deposit (EMD) updates

Closing coordination messages

Customer support communications

Non-marketing operational messages related to your inquiry or transaction

Message frequency varies depending on your interaction with us.

We do not send unsolicited marketing messages without prior consent.

Opt-Out Instructions

You may opt out of receiving SMS messages at any time.

To stop receiving messages, reply: STOP

After you send STOP, you will receive a confirmation message that you have been unsubscribed. You will no longer receive SMS messages from us unless you opt back in.

For help, reply: HELP

Customer Support Contact

For assistance, questions, or support:

Email: [email protected]
Phone: (425) 760-0160

You may also reply HELP to any message for assistance.

Message and Data Rates

Message and data rates may apply.

Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.

Message frequency varies.

Carrier Liability Disclaimer

Carriers are not liable for delayed or undelivered messages.

Delivery of SMS messages is subject to effective transmission by your mobile carrier and is not guaranteed.

Age Restrictions (18+)

You must be at least 18 years old to opt in to receive SMS communications from 16 Keys LLC.

By opting in, you confirm that you are 18 years of age or older.

Link to Privacy Policy

Your information will be handled in accordance with our Privacy Policy.