Privacy Policy

Effective Date: 2-26-26
Business Name: 16 Keys LLC

16 Keys LLC respects your privacy and is committed to protecting your information. This Privacy Policy explains how we collect, use, and safeguard your data.

1. Information We Collect

We may collect the following information when you use our website or services:

Name

Email address

Phone number

Mailing address

IP address

Browser/device information

Information submitted through forms

Communication preferences

We collect this information when you:

Submit a form

Schedule an appointment

Opt in to receive text messages

Communicate with us

2. How We Use Your Information

We use your information to:

Provide services

Respond to inquiries

Schedule appointments

Send transactional updates

Send SMS notifications (if opted in)

Improve our website and marketing

Comply with legal obligations

We do not sell your personal information.

3. SMS & Mobile Opt-In Policy

If you opt in to receive SMS messages from 16 Keys LLC:

Message frequency may vary

Message and data rates may apply

You can reply STOP to unsubscribe

You can reply HELP for assistance

Consent to receive SMS messages is not a condition of purchase.

Your mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:

Improve user experience

Analyze website traffic

Track marketing performance

You can adjust your browser settings to refuse cookies, but some features may not function properly.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.

While we strive to protect your data, no system is 100% secure.

6. Information Sharing

We may share your information with:

Service providers that help operate our business

CRM platforms

SMS delivery providers

Legal authorities when required

Mobile information will not be shared with third parties or affiliates for marketing purposes.

7. Your Rights

You may:

Request access to your personal data

Request correction of inaccurate data

Request deletion of your data

Opt out of marketing communications

To exercise these rights, contact us at:
📧 [email protected]

8. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

9. Contact Information

16 Keys LLC
[email protected]
425-364-4033